Frequently Asked Questions


General Questions

  1. What are your operating hours?

    • We are open 7days in a week from 11am to 6:30am. We’re closed on some holidays. 

  2. Where are you located?

    • Our bakery is located at 240 Unit 7 Midpark Way SE Inside International Fresh Food Supermarket Calgary. Free parking is available for customers.

  3. Do you offer delivery services?

    • Yes, we deliver anywhere in Calgary for an additional fee between 12-4pm (No guaranteed time). Delivery fees are

    • Wedding cake / Custom Design $50
      Everyday Cake $20
      Same Day Delivery $25 

  4. Can I place an order online or over the phone?

    • Absolutely! You can place orders through our website at www.sweetcakesbyvernz.ca or by calling us at 8254379607 during business hours.

 

Products

  1. What types of baked goods do you offer?

    • We specialize in Wedding Cakes, Everyday Cakes and Filipino Bread 

  2. Do you have gluten-free, vegan, or other specialty options?

    • Sorry we dont offer gluten-free, vegan, and sugar-free options. Please check our menu or contact us for more details.

  3. Do you sell whole cakes or only by the slice?

    • Both! Whole cakes can be pre-ordered, while individual slices are available daily in-store.

Custom Orders

  1. Can I place a custom cake order?

  2. How far in advance should I place my custom order?

    • We recommend placing custom orders at least 2 weeks in advance, especially during busy seasons.

  3. Do you offer wedding catering?

    • Yes, we cater for weddings, birthdays, corporate events, and more. Contact us for a consultation and quote.

Allergies and Dietary Needs

  1. Are your baked goods nut-free?

    • While some items are nut-free, our kitchen handles nuts, so we cannot guarantee a 100% nut-free environment.