Frequently Asked Questions


Q: "Am I able to stop in and buy a baked good?"

A: Unfortunately, we cannot accommodate walk-in. Sweet Cake by Vernz is not yet a storefront bakery. Everything we make is pre ordered. Please visit our online store to book an everyday cake order. 

 

Q:" How far in advance do I need to place my order?"

A: For wedding cakes or custom cake we encourage to book at least three months in advance during wedding season otherwise two weeks not is good enough. For everyday cake a day is good enough cut off time is 11pm for the next day cake pick up. 

 

Q:" How Do I place an custom cake order?"

Place an order contact us at (403) 612-9607. We will need the following information:

  • Your name and contact details
  • Date and time for pick up or delivery
  • Details of your order including how many cake servings and flavors

Q: "How much are your custom cakes?"

A: Price varies on how many servings and details of the design. Starting price for 8 inches cake cover in fondant is $120. Please call us for a free inquiry and consultation.

 

 Q: "What is your order cancellation or modification policy?"

A: Any changes to your order must be done a minimum of 2 weeks prior to the cake collection or delivery date. Any changes made may incur a charge. Modifications or cancellations to an order less than two weeks will be charged for the full amount to the credit card provided at the time the order was taken.

In the event of a cancellation, deposit is non-refundable. Any balance paid after the deposit, however, can be refunded if the cake is canceled over two weeks before the cake is due at the discretion of Sweet Cakes by Vernz. 

  Q: "Do you make cookies?"

A: No! We dont do cookies. 

 

 Q: "Do you deliver?"

A: Yes we do, click here to see our delivery rates. link

 

Q: "Do you offer cake tastings and consultation?"

A: We offer complementary tastings and free cake consultation.  For consultation on custom cakes, please bring pictures, swatches of colors, and discuss ideas or themes you are planning to have so we can have a good vision for what you wish your custom cake to look like!

 

Q: "Am I able to get each tier a different flavor?"

A: Yes! Please check this link for list of cake flavors.